Privacy Policy

Effective Date: November 11, 2024
Website: https://kelyee.com
Email: support@kelyee.com
Service Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Company: JEFF MULLIS CLOTHING LLC
Company Address: 1012 Marquez Place Ste 106-B, Santa Fe, NM 87505, United States

INTRODUCTION
This Privacy Policy explains how Kelyee.com, operated by JEFF MULLIS CLOTHING LLC, collects, uses, protects, and manages your personal information when you visit our website, place an order, or interact with customer support. We understand the importance of privacy and are committed to protecting your data through responsible and transparent practices.

By using our website, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of information as outlined below. This policy applies to all customers, visitors, and users accessing Kelyee.com.

INFORMATION WE COLLECT
We gather certain types of information to complete your orders, improve our services, and provide better customer support. Information may be collected in three primary ways: data you provide, automated data collection, and information from third-party service providers.

1. Information you provide directly:
   • Full name
   • Email address
   • Shipping address
   • Billing address
   • Phone number (optional)
   • Payment method details (processed securely by PayPal)
   • Order information
   • Communication history with customer support

2. Information collected automatically:
   • IP address
   • Browser type and device information
   • Operating system
   • Pages viewed and actions taken on the website
   • Time spent on specific pages
   • Click-stream data
   • Cookies and session identifiers
   • Approximate location based on IP

3. Information from third parties:
   • PayPal payment confirmations
   • Shipping carrier tracking updates
   • Fraud prevention and identity verification tools

We do not collect highly sensitive information such as passport numbers, biometric identifiers, or social security numbers.

HOW WE USE YOUR INFORMATION
We use your information to ensure smooth transactions and a positive shopping experience. Your information may be used for:

• Processing, fulfilling, and delivering your orders
• Sending order confirmations, tracking details, and service updates
• Providing customer support and resolving inquiries
• Detecting and preventing fraud or unauthorized activity
• Enhancing website performance, usability, and personalization
• Improving product offerings and marketing insights
• Fulfilling legal requirements such as tax or accounting obligations
• Maintaining internal records for service accuracy and auditing

We may analyze aggregated or anonymized data to understand customer behavior and improve our services. This data does not personally identify you.

PAYMENT SECURITY
Your financial information is handled exclusively by PayPal, a secure and encrypted payment processor. Kelyee.com and JEFF MULLIS CLOTHING LLC do not store, access, or retain credit card numbers, bank account details, or other financial credentials.

COOKIES AND TRACKING TECHNOLOGIES
Cookies allow us to improve your experience and keep certain website functions running smoothly. These technologies may record anonymous data related to browsing behavior.

Types of cookies used include:
• Essential cookies for checkout and core features
• Functional cookies to remember preferences
• Performance cookies to monitor site usage
• Analytics cookies for improving user experience

You may choose to disable cookies through your browser settings, but some functions of the website may become limited as a result.

DATA STORAGE AND RETENTION
Your personal information is securely stored on servers operated by Shopify, a trusted e-commerce platform with strong security protections. Information is retained only as long as required to:

• Complete your orders
• Maintain accurate financial records
• Comply with tax, legal, or auditing requirements
• Improve customer service
• Resolve disputes or protect our rights

When your information is no longer needed, it will be safely deleted or anonymized.

INFORMATION SHARING
Your information is shared only with essential, trusted partners who help us operate Kelyee.com. These partners include:

• Shopify (hosting infrastructure and site operations)
• PayPal (payment processing)
• Shipping carriers such as USPS, UPS, DHL, and FedEx
• Fraud detection and security tools
• Customer support platforms

Each third-party partner is required to use your information only for the services they provide, in compliance with privacy agreements and security protocols.

Kelyee.com and JEFF MULLIS CLOTHING LLC do not sell, rent, or trade personal information for marketing purposes.

DATA PROTECTION AND SECURITY
We use a combination of administrative, technical, and physical safeguards to protect your personal information. These measures include:

• HTTPS encrypted connections
• PCI-compliant Shopify hosting
• Encrypted payment processing via PayPal
• Regular security reviews and server monitoring
• Firewalls and fraud detection tools
• Restricted access to personal information

Although no online system can be completely secure, we follow industry best practices to reduce risk.

YOUR RIGHTS
Depending on your region, you may have certain privacy rights that allow you to control how your data is used. These rights may include:

• Accessing your personal information
• Requesting corrections to outdated or inaccurate data
• Requesting deletion of your information when allowed
• Requesting information about data sharing
• Restricting or objecting to certain data uses
• Withdrawing consent for non-essential activities
• Requesting a portable copy of your data

To exercise your rights, contact us at support@kelyee.com.
We may ask for verification to protect your account from unauthorized access.

CHILDREN’S PRIVACY
Kelyee.com does not knowingly collect personal information from children under 13 years of age. If we discover information collected from a child, we will delete it as quickly as possible.

DO NOT TRACK SIGNALS
Some browsers send automatic “Do Not Track” signals. Since no universal standard exists for responding to these signals, our website does not modify data collection practices based on them.

INTERNATIONAL CUSTOMERS
If you are accessing our website from outside the United States, your personal information may be transferred to or processed in countries with different data protection laws. By using our services, you consent to these transfers while acknowledging that we continue to safeguard your information to the highest standard possible.

THIRD-PARTY LINKS
Our website may contain links to other websites or platforms. Kelyee.com is not responsible for the privacy practices or content of these external sites. We recommend reviewing their policies before interacting with them.

CHANGES TO THIS POLICY
This Privacy Policy may be updated periodically to reflect changes in laws, business operations, or technological advancements. Revised versions will be posted on this page with a new effective date. Continued use of Kelyee.com after updates constitutes acceptance of the revised policy.

CONTACT US
If you have questions about this Privacy Policy, need help regarding your personal information, or wish to submit a request related to your data, you may contact:

Customer Support Email: support@kelyee.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Company: JEFF MULLIS CLOTHING LLC
Company Address: 1012 Marquez Place Ste 106-B, Santa Fe, NM 87505, United States

Kelyee.com
Protecting Your Information • Respecting Your Privacy
https://kelyee.com